Director of Human Resources and Organizational Development

City of Shoreline, WA | Full-time


The Position

The City of Shoreline’s next Director of Human Resources and Organizational Development will have the opportunity to join a team of dedicated and highly skilled staff in one of Washington’s finest and most progressive communities. Located along the Puget Sound just nine miles north of Downtown Seattle, Shoreline, Washington, is a desirable community with a reputation for political stability, exceptional service delivery, and endless recreational and natural amenities. The City has one labor union representing its Maintenance Employees. The employees are represented by the International Brotherhood of Teamsters. The Union formed in 2020, and the City has negotiated its first contract that goes through December 31, 2023.

The Human Resources Director functionally reports to the Assistant City Manager but also works closely with the City Manager. As a member of the City’s Leadership Team, the Human Resources Director is expected to be the keeper of the organization’s culture and provide support in partnership with other city departments. The position works closely with the Assistant City Manager and City Manager to ensure the workforce can meet the needs of the residents now and in the future. This position oversees the Department, and its services include recruitment and onboarding of staff, compensation and benefits administration, employee training and organizational development, employee relations and labor, performance management systems, and compliance and reporting.

The Organization

In the State of Washington, municipalities are categorized into one of four classification types according to their population at the time of incorporation or reorganization. The City of Shoreline is classified as a code city, which grants broad statutory home rule authority in all matters of local concern. Operating under the council-manager form of government, the City’s seven-member Council serves as the community’s legislative body and establishes policies to be implemented by an appointed City Manager. All seven members of City Council serve staggered four-year terms on a part-time basis and are elected at large. The City Council chooses a Mayor and Deputy Mayor from among its members during its first meeting of the new year following an election.

Comprehensive services provided by the City include community services; code enforcement and customer response; environmental services; geographic information system (GIS); human services; parks, recreation, and cultural services; development review and permitting; community planning; engineering and capital project management; street maintenance; traffic services; surface water; and wastewater. The City recently completed the full assumption of the Ronald Wastewater District. The City had been operating the utility through a service contract since 2017, and those employees joined the City at that time. In Shoreline, fire services are provided by the Shoreline Fire District, and police services are proffered through a contractual agreement with the King County Sheriff’s Office. Currently, water is supplied to Shoreline residents by Seattle Public Utilities and the North City Water District. Garbage collection and recycling services are provided via contract by the City’s solid waste hauler, Recology CleanScapes, and the City enforces mandatory single-family residential garbage service. Additionally, animal control services in Shoreline are supplied via contract by Regional Animal Services of King County, and Municipal Court services are provided via contract by King County District Court. The City also contracts for other criminal justice services including prosecution, public defense, and jail services.

The City of Shoreline’s FY 2021 expenditures for all funds totals $110 Million, and the operating budget is $45.7 Million. The City employs 190.5 full-time equivalents (FTEs) throughout ten departments. The City has one union and has its first collective bargaining agreement.

The City’s Vision, Mission, Values, and Goals


  • Shoreline is a thriving, friendly City where people of all ages, cultures, and economic backgrounds love to live, work, and play, and, most of all, call home.


  • Fulfilling the community’s vision through highly valued public services.


  • Integrity: Act with honesty, openness, and accountability.
  • Teamwork: Accomplish goals, resolve issues through quality communication and collaboration.
  • Respect: Listen, value others, and treat everyone with fairness and dignity.
  • Innovation: Learn from experience, explore new ideas, and implement creative solutions.
  • Sustainability: Exemplify and encourage sustainable practices in our organization and community.

The City has a healthy organizational culture that is mission-driven. In a 2020 Employee Satisfaction Survey, some highlights include:

  • 89% have a clear understanding of organizational values and mission.
  • 90% have a clear understanding of how their job fits with the mission of the City.
  • 91% believe the City’s policies/practices support appropriate work/life balance.
  • 81% believe the City is moving in the right direction.

The Human Resources Department

The Human Resources Department’s FY 2021 total program budget is approximately $550,000. There are three FTEs within the Department, which include the Human Resources Director, Senior Human Resources Analyst, and Human Resources Technician.

Experience and Education

Minimum qualifications include any combination of experience and education equivalent to a bachelor’s degree with major coursework in human resources management, business administration, or public administration and six (6) years of progressively responsible local government human resources administration experience with at least three (3) years of management and administrative responsibility. An SPHR certification will be accepted in lieu of a bachelor’s degree.

Preferred qualifications include a strong background in recruitment, compensation, employee relations, organizational development, succession planning and leadership development, and demonstrated commitment to diversity and inclusion.

The Ideal Candidate

The next Human Resources and Organizational Development Director excels in interpersonal relationship building, values diversity and inclusion, and promotes excellence throughout the organization. The ideal candidate will be an exceptional communicator, collaborate naturally, and build strong partnerships across the organization. They will have demonstrated skill in organizational development and know when to create and when to secure existing training and leadership development programs.

The next Director will have sound judgment, be data-driven, and be able to balance the role of supportive consultant and ensure the City is in compliance with laws. The next Director has a strong background as a human resources generalist, is knowledgeable about employment law, and is willing to jump in and do day-to-day work in a lean organization. They will be able to interpret and explain personnel policies and procedures, provide mentoring to employees and supervisors, and investigate employee grievances and other issues as needed.

This candidate is fully invested in implementing the goals set forth by City Council and the organization and shares the values of the organization. The ideal candidate will provide leadership in the organization and assistance to operating departments in support of achieving the Council’s Vision 2029. The ideal candidate is experienced in position classification and salary administration, recruitment and retention of talented staff and mediation, and displays the highest level of integrity and personal ethics. The next Director will be a strategic thinker who is able to provide organizational leadership to ensure the workforce is prepared to take the City to the next level of excellence.

The City of Shoreline is seeking a Human Resources Director with the following traits.

  • Positive
  • Analytical
  • Approachable
  • Strategic thinker
  • Technologically savvy
  • Values and supports diversity and inclusion

The Community

The City of Shoreline is located just north of the City of Seattle, in King County, Washington. Shoreline’s western border is directly on the Puget Sound, providing residents with breathtaking views of the Puget Sound and Olympic Mountains. The City offers scenic landscapes unique to the Pacific Northwest, along with the convenience of suburban living and the attractions of nearby urban opportunities.

Shoreline, a first-tier suburb, existed as an unincorporated community for over 100 years until the City was formally incorporated in 1995. Today, the City is divided into 14 separate neighborhoods, each with its own sense of community and unique offerings. Natural amenities throughout Shoreline contribute to the community’s impeccable standard of living, as there are approximately 24 parks, two recreation centers, several off-leash dog areas, a botanical garden, nature preserves, and miles of winding trails in the region.

As a part of the Seattle Metropolitan area, the 14<sup>th</sup> largest metropolitan area in the United States and home to an estimated 3.8 Million individuals, the residents of Shoreline have access to the region’s highly acclaimed music scene, the world-famous Space Needle, four prominent art museums, countless art galleries, Pike Place Market, the Seattle Great Wheel, and dozens of museums and historical landmarks. Six professional sports teams are rooted in Seattle, including the National Football League’s Seattle Seahawks, Major League Baseball’s Seattle Mariners, Major League Soccer’s Seattle Sounders, and the Women’s National Basketball Association’s Seattle Storm. The Seattle Metropolitan area’s economy is driven by a mix of older industrial and newer technology and service-oriented companies. Amazon, Microsoft, Starbucks, Nordstrom, Costco, Nintendo of America, and T-Mobile US are all headquartered in the Seattle Metropolitan area, and Seattle is continuously recognized for its favorable business environment. In 2018, Seattle was included on a list of the “50 Smartest Cities” in the world and plans to become the first “climate neutral” city in the United States by the year 2030.

Students are served by Shoreline School District, which operates nine elementary schools, two middle schools, two high schools, a K-8 school, and three early learning institutions. Educational opportunities in Shoreline are abundant, as many public and private higher education institutions can be found in the City and neighboring Seattle. Shoreline Community College, which enrolls approximately 6,000 students, is located within the City and offers more than 60 associate majors and vocational programs. The prestigious and internationally ranked University of Washington is conveniently located in Downtown Seattle, approximately ten miles south of Shoreline. Other public higher education institutions located throughout the region include the Seattle Colleges District and Seattle Central College. Many private higher education institutions can also be found near Shoreline, including the City University of Seattle, Seattle Pacific University, Seattle University, the Art Institute of Seattle, and Bastyr University.

According to the U.S. Census Bureau, the racial and ethnic makeup of the community is 69.1% White, 15.7% Asian, 8.0% Hispanic or Latino, 6.2% Black or African American, 0.7% American Indian and Alaska Native, 0.6% Native Hawaiian and Other Pacific Islander, and 5.7% identify as two or more races.

Quick Facts

  • Population: 56,980
  • Median Household Income: $80,489
  • Median Home Value: $452,100
  • Median Age: 42 years
  • Total Area: 11.7 square miles

All demographic information was sourced from the U.S. Census Bureau.


The salary range is $128,634-$163,024, depending on qualifications, with an excellent benefits package.

How to Apply

Applications will be accepted electronically by The Novak Consulting Group. The City of Shoreline is an Equal Opportunity Employer. Applicants complete a brief online form and are prompted to provide a cover letter and resume. Open until filled with the first review of applications on July 23, 2021.


Please direct questions to Catherine Tuck Parrish at or 513-221-0500.

Download Recruitment Brochure