City Manager

Hilliard, Ohio, United States Full-time

Position Profile

The City of Hilliard, Ohio, is searching for its first ever City Manager to guide its transition into the Council-Manager form of government. This leader will play an integral role in creating new possibilities for the community, ensuring Hilliard is poised to expand its reputation as a leader in this region, this state, and this country.

One Opportunity.
Countless Possibilities.

“Real people. Real possibilities.”

These four simple words are more than the City of Hilliard’s brand. They reflect the “why” of everything we do for our community.

They reflect the ideal that every resident, visitor, and person working in our community is a valued part of Hilliard’s fabric — an individual with families, dreams, goals, and priorities. These words mean that, as public servants, our mission is to help them achieve their unique possibilities.

Our motto promises that Hilliard government is not a bureaucratic institution, but that City staff is made of real people who are a vital part of this community.

We know that, through our work, we must create possibilities in terms of quality of life and economic development that make Hilliard a community of choice for living, working, learning, and playing.

Hilliard is a growing, welcoming community that combines the best of hometown America with the varieties of dynamic opportunities that come from being part of the greater Columbus region, one of the largest metropolitan areas in the United States.

Our Transitional Government

In 2018, City voters approved a charter amendment that changed Hilliard’s form of government from a Council/Mayor structure to a Council/City Manager format. This transition takes effect Jan. 1, 2020.

Under the revised charter, Council will appoint a City Manager by a two-thirds affirmative vote. The City Manager will serve as chief administrative/executive officer of Hilliard’s municipal government.

The new government will still have seven members of Council, elected at large. A president and vice president will be selected by the seven Council members. The president also will serve as mayor in a ceremonial capacity, will have no veto power over legislation, and presides over Council meetings. The vice president serves as vice mayor.

Our Community

Hilliard is a thriving Central Ohio community with an estimated population of more than 37,000 citizens.

Located just 15 minutes from downtown Columbus (the 14th largest city in the United States), Hilliard residents enjoy big-city amenities such as fine dining, the internationally acclaimed Columbus Zoo and Aquarium, professional sports, world-renowned performing arts, The Columbus Museum of Art, and The Ohio State University while living in a suburban community filled with quiet, tree-lined suburban neighborhoods.

We’re also focused on quality of life projects such as exciting signature community events and construction of a new craft brewery and gourmet market in our vibrant downtown, Old Hilliard. Our City is home to the country’s second-largest first responders park, two outdoor aquatics facilities, the Franklin County Fairgrounds, and the Bo Jackson Elite Sports Facility. Residents and corporate citizens enjoy dependable city and safety services, Ohio’s 8th-largest (and highly rated) public school system, 26 developed parks, more than 36 miles of scenic multipurpose trails, popular recreational programs, diverse community celebrations, and a variety of safe and attractive neighborhoods. The city was ranked No. 10 among the hottest zip codes in the country by in 2017; more than 77 percent of residents own their homes.

This is an exciting time for our community. In 2019, our Capital Improvements Program is more than $17 million, with projects ranging from installation of an underground fiber optics network that will bolster economic development efforts to a Miracle League baseball field that allows children with disabilities to enjoy every child’s dream of playing baseball.

Hilliard balances scenic beauty and residential diversity with dynamic businesses and corporate development. Nearly 1,300 businesses call Hilliard home. Two-thirds of our workforce is white collar, and our median household income is more than $93,000 per year.

Our community’s roots are humble, beginning as a village built around a railroad station in 1869. Hilliard has grown to be a city full of local pride and history. The original train station has been restored and remains in historical Weaver Park in downtown Hilliard. We value our history, but we also are pioneers charting a course for the future. Today, Hilliard is a vibrant, close-knit community with a well-educated citizenry, low unemployment and crime rates, and a robust economy supported by diverse economic drivers.

And Hilliard is a safe community; 95 percent of our surveyed residents report they feel safe.

Our community is poised for success, and we’re looking for an experienced leader to help us achieve great possibilities!


  • Population: 37,393
  • Median household income: $93,672
  • Education: 59.3% have associate’s degree or higher
  • Employment: 15,794

The City of Hilliard Team

Approximately 160 full-time and 60 part time employees are among the “Real People” who turn possibilities into realities in the City of Hilliard.

Under the Hilliard Charter, the City Manager will have 10 direct reports leading the following departments: Communications, Economic Development, Finance (including Tax), Human Resources, Information Technology, Land & Buildings, Law, Recreation and Parks, Safety, and Service (which includes the divisions of Engineering, Operations, and Planning and Building.)

The City works in partnership with Norwich Township, which provides fire and EMT services to Hilliard.

The Law Director’s position currently is filled by outside legal counsel. That contract ends Dec. 31, 2019.

City Council is directly responsible for hiring a Clerk of Council and part-time Council Assistant. The City Manager hires other department leaders.

The Ideal Candidate

Hilliard’s first City Manager will be a skilled local government professional who is a strong, proactive leader, excellent communicator, and committed to exceptional customer service and sound financial management.

The ideal candidate will make him or herself accessible throughout the community, engage and inspire staff throughout the organization, and establish productive working relationships with all members of City Council. The ideal candidate will be open and honest, skillfully balancing day-to-day service issues while staying focused on long-term strategic objectives.

The City Manager will be able to help Council come to consensus on difficult issues, guide Council and staff on changes needed in practice and policy for the new form of government, and develop sound systems to support the City’s government and service delivery. The ideal candidate will have experience working in a fast-growing community, supporting sound economic development that helps the residents and businesses thrive while addressing key infrastructure needs as well.

The City Manager will help Council establish both short and long-term goals, promote economic resiliency, and increase transparency throughout the organization.

Hilliard’s City Manager will keep Council informed of matters of importance, engage the community, and be able to explain complex issues effectively.

The ideal City Manager will be an approachable, collaborative leader who builds partnerships in the community and region, including Norwich Township (which provides fire services in the City) and Hilliard City Schools. The City Manager will help the organization evaluate its practices and policies to ensure they align with best practices, support council-manager government, and help employees grow and develop so they can best serve the residents and businesses in Hilliard.

The City Manager will be skilled at orienting elected officials and department directors to council-manager government and partner with them to help Hilliard continue to thrive and become a leading city in the region.

The City Manager will have high ethical standards and provide Council with candid advice on difficult issues. The ideal candidate will have strong budgeting, human resources, economic development, community and intergovernmental relations, and technology skills and bring best practices in local government service delivery and governance to Hilliard.

Education and Experience

The minimum qualifications for this position are a bachelor’s degree and at least seven years of local government experience with demonstrated leadership as a manager, assistant manager, or department director and experience working in the council-manager form of government.

Preferred qualifications include a master’s degree, ICMA-CM, and demonstrated success in economic development, building strong intergovernmental partnerships, technology improvements, and strategic planning and implementation.

Experience serving as a community’s first manager or administrator is also preferred but not required.


Residency after appointment is preferred but not required.


The salary range for this position is $155,000 to $195,000, depending on qualifications. The City of Hilliard offers an excellent benefits package.

Please direct questions to Catherine Tuck Parrish at or 513-221-0500.


Applications will be accepted electronically by The Novak Consulting Group.

Applicants complete a brief online form and are prompted to provide a cover letter and resume with salary history.

This position is open until filled, with a first review of applications on July 8.


The City Manager will take office on January 1, 2020, but may be hired to begin work in an interim position during the fall of 2019. The intent of this interim position is to provide an opportunity for the incoming City Manager to learn about the City and the community.

Information is subject to compliance with Ohio public information laws. Notification will be made to applicants of requests for public information.

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